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LETTOOL SUPPORT

LetTool

Support center and proxy setup guides

Buying, delivery, proxy client setup, and troubleshooting are collected here.

Keep protocol, host, port, username, and password ready before setup

11Guides
7Clients
HTTPProtocol setup
SOCKS5Protocol setup

Note: LetTool provides the delivered proxy credentials. Client software, upstream relay, and local network availability should be confirmed by the user.

TUTORIAL CATEGORIES

Find the guide by scenario

Grouped like the storefront: choose buying, desktop, or mobile before opening a step-by-step guide.

Quick start

Start with buying, delivery, and connection checks.

3

Desktop setup

Covers anti-detect browsers, Clash Verge, and v2rayN.

5

Mobile setup

Covers common iOS and Android proxy clients.

3

FAQ

Check these first

Guides cover setup paths first. If the delivered order itself has an issue, contact support with the order number.

Where can I view proxy credentials?

After delivery, sign in and review the delivered order details in your account center. An email notice is also sent. Credentials usually include protocol, host, port, username, and password.

Which protocol should the client use?

Use the protocol shown in the delivered order. HTTP and SOCKS5 are not interchangeable; choosing the wrong protocol can fail the test or change the exit behavior.

What should I check first if the connection fails?

Check protocol, host, port, username, and password first, then compare another local network or upstream relay. Make sure no other VPN or system proxy is active.

Why are payment and delivery separate statuses?

Payment review and fulfillment are handled separately. A paid order can still be preparing, and the usable item depends on delivery status and delivered content.

LETTOOL SUPPORT

Include the order number for faster support

Include product, region, client name, and error details.

For help, email our support team. We will reply and begin handling your request within 12 hours of receiving it, usually sooner.

Support is not staffed live around the clock. Orders and after-sales requests may queue; completion depends on the queue and investigation. The 12-hour window covers the initial reply and start of handling, not guaranteed delivery or resolution.

support@lettool.com